Sager NP9371V

The Sager NP9371V (based on the Clevo X370SNV-G) was technically the fifth gaming laptop I owned, although I only had it for a week or two. Purchased from XoticPC in April 2023, the Sager NP9371V was the first full sized 17.3″ laptop I had owned for personal use (although I had purchased a 17.3″ laptop for my daughter previously). This laptop had the most high-end specs available at the time, with an Intel 13th Gen Raptor Lake i9-13900HX processor with a huge 24 cores / 32 total threads (8 performance-cores and 16 efficient-cores) which ran at 5.40GHz max turbo boost. The graphics card was also a high-end NVidia GeForce RTX 4080 laptop GPU with 12GB of GDDR6 memory. Laptop memory was 32GB DDR5 SDRAM (2x16GB) @ 4800MHz, and the primary drive was a 1TB Samsung 980 Pro m.2 NVMe. This machine was obviously built for performance gaming, and weighed in at 7.25lbs. Dimensions were 15.59” (w) x 10.95” (d) x 0.98” (h), which is pretty thin for such a powerful machine. The entire case and palm rest/keyboard area was metal – no plastic. Solid.

The laptop featured a very nice 17.3” QHD (2560×1440) 240Hz, wide view angle, 100% DCI-P3 color gamut G-Sync display with a matte finish. The laptop ran Windows 11 Pro o/s (drivers only – no bloatware), and LED per key full color illuminated (backlit) full size keyboard with numeric pad, and a 2MP FHD cam at the top center of the panel.

While the gaming performance on this machine was absolutely stunning and buttery smooth, the problem when I received this laptop was extremely high temperatures on areas of the keyboard, particularly near the function keys and the spacebar, to the point where I could physically burn my fingertips if I held them on the surface for too long. Although I expected a laptop with these components and clocks to run hot, it should not have been that hot. I suspected it was just a poor thermal compound application, and I contacted XoticPC about the issue. I advised them I could apply new compound myself, but wanted to check if there would be any problem returning the laptop if the overheating persisted. XoticPC responded that it may void warranty if I did it myself, but I could get an RMA on it (return merchandise authorization) and they would check it out. I also had a 30 day return window for full refund. As the RMA meant I would not get the laptop back within that 30 day window and still have the option to return it, I opted for the full refund. I was a little sad about that because Sager have always been very solid machines, and I had a feeling that reapplying the thermal compound would have fixed the issue. Too bad. I asked XoticPC to hold the refund as a credit as I would be buying something else, which I did about 2 months later when the ASUS ROG Strix SCAR 16 was finally available.

Here are the specs on the Sager NP9371V. Very nice machine with lots of connectivity:
4x m.2 card slots (1st for WLAN combo, and the other 3 slots all for m.2 PCIe Gen 4×4 SSD)
1x Thunderbolt 4 combo port with power delivery DC in (type C)
1x Thunderbolt 4 port (type C)
2x USB 3.2 Gen 2 Ports (type A, 1 x powered USB port, AC/DC)
1x HDMI output port (with HDCP)
1x Mini DisplayPort 1.4
1x 2-in-1 audio jack (headphone/microphone)
1x 2-in-1 audio jack (microphone/S/PDIF optical output)
1x RJ-45 LAN (10/100/1000/2500Mbps)
Built-in gigabit ethernet LAN Intel dual band Wi-Fi 6E + Bluetooth (m.2 interface)
99WH battery with 330W AC adapter

Here’s a few pictures sourced from XoticPC.